At MP Technolabs, we’ve built a cloud-based Customer Relationship Management (CRM) system to help businesses manage leads, track sales, and build stronger customer relationships more easily. Whether you’re a small startup or a large enterprise, our CRM adapts to your workflow and scales with your team.
Our CRM helps you organize contacts, follow up on deals, schedule meetings, and track communication in one place. It offers customizable pipelines, automated reminders, and real-time status updates—so your team never misses an opportunity.
Other helpful features include email and WhatsApp integration, task management, sales forecasting, and lead source tracking. You can access it from both desktop and mobile devices, making it easier to close deals and manage customer relationships from anywhere.
Customizing a CRM system means tailoring the platform to match how your business interacts with leads, customers, and sales data every day. It’s not just about setup—it’s about making sure the system fits your sales process, customer service workflows, and team structure for smooth and effective usage. Customization usually includes:
At MP Technolabs, our team works hard to understand and solve your technical problems accurately. With over 10 years of experience and clients from around the world, we provide top quality solutions using our strong knowledge of all Odoo modules and versions both Enterprise and Community.
We follow high coding standards, regularly share useful insights with the Odoo community through 20+ blogs, and make sure every project meets strict quality checks. Our team also includes expert UI/UX designers, so the solutions we deliver are not just powerful, but also easy to use.
Requirement Analysis
GAP Analysis
Customize
Server Analysis
Basic Odoo Installation
Configuration
Server Analysis
Basic Odoo Installation
Configuration
Bug Fixing
Performance Analysis
Training
Hire Best Odoo Specialists
Assign Tasks
Get Output
We customize the CRM to align with your sales, marketing, and customer support workflows—whether it's managing leads, tracking opportunities, scheduling follow-ups, or handling service tickets—so the system fits the way your team actually works.
We automate everyday tasks like sending follow-up emails, assigning leads, setting reminders, or updating deal stages—saving your team time and ensuring nothing slips through the cracks.
Each user—whether a sales rep, marketing executive, support agent, or manager—gets a personalized dashboard with the tools and data they need to stay focused and productive.
Easily define and manage your own fields for leads, contacts, deals, and tasks. Add validation rules, approval steps, and tracking so your data stays clean, consistent, and actionable.
We connect Sales, Marketing, Support, and Communication modules so that data flows seamlessly across all departments, creating a unified customer experience and improving collaboration.
We design clean, intuitive layouts that reflect your brand identity—logo, colors, and structure—making your CRM feel like a natural part of your business environment.
Create insightful reports and dashboards for lead conversion, sales performance, pipeline stages, customer engagement, and more—so decision-makers can take action based on real-time data.
We begin by reviewing how your team currently manages leads, contacts, deals, support, and marketing. This helps us identify where your CRM system needs customization to align with your unique workflows.
We tailor Odoo CRM to your business needs—whether that means modifying modules like Leads and Opportunities or building new ones such as Loyalty Programs, Territory Management, or Custom Pipelines.
From sales pipelines and permission settings to customer profiles and approval flows, we configure everything to match how your team operates—ensuring a seamless, intuitive experience from day one.
Need email marketing tools, WhatsApp automation, payment gateways, or ERP syncing? We integrate your CRM with the tools you already use, building a connected and powerful business system.
We train your sales, marketing, and support teams to use the customized CRM with confidence—covering daily tasks, automation, reports, and more through easy-to-follow sessions.
As your business expands with more users, locations, or services, we continuously enhance your CRM setup to keep it efficient, flexible, and aligned with your growth.
We simplify the lead-to-deal journey by customizing how leads are captured, tracked, and converted—making it easier for your sales team to focus on closing deals, not managing data.
Our CRM integrates and customizes campaign tools, helping your team run targeted email or SMS campaigns, track responses, and measure ROI—all from a central dashboard.
We tailor support pipelines to help your team respond to customer issues quickly and professionally. From auto-generated tickets to priority escalation, we build systems that improve satisfaction.
Whether you're a consultancy, agency, or service provider—we help you manage client onboarding, meetings, and renewals through a custom-built CRM setup that reflects your service flow.
Track interactions, deals, and communications with partners and vendors in one place. We customize roles, workflows, and dashboards for better coordination and visibility.
From sales approvals to marketing budgets, we build internal workflows that automate approvals and notifications—keeping your teams aligned and productive.
A CRM (Customer Relationship Management) system helps you manage interactions with potential and existing customers. It tracks leads, automates follow-ups, manages sales pipelines, and improves customer service—all in one platform.
Yes, at MP Technolabs we specialize in CRM customization. Whether you’re in retail, services, education, or B2B—we tailor the CRM to match your workflows, terminology, and goals.
We mainly customize Odoo CRM, but our team is experienced with other platforms as well. If you have a specific CRM in mind, we can discuss compatibility and customization options.
Absolutely. We can configure your CRM to manage both sales (leads, deals, pipelines) and support (tickets, customer communication, escalation). You can even set different dashboards for each team.
Yes. We can connect your CRM with your website contact forms, email marketing tools (like Mailchimp), payment gateways, or accounting software to create a fully integrated system.
Yes. We provide hands-on training sessions for your sales, marketing, and support teams to ensure they are comfortable using the CRM system.
We set up dashboards and reports tailored to your KPIs—like sales performance, lead conversion rates, campaign ROI, customer response times, and more.
Definitely. As your team or customer base grows, we can scale the CRM with more users, new workflows, or additional features to meet evolving needs.
Have a specific requirement like this? Book a demo or contact us by filling out the form below.
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902-904, Pinnacle Business Park, Prahlad Nagar, Ahmedabad, Gujarat 380015
+91-9913740832
info@mptechnolabs.com
